Christmas Closure: 

JSP will be closed for the holidays from 20 December - 06 January 2020. All orders and requests will be attended to after some much needed family time. Have a safe and happy holiday season!

Frequently Asked Questions 

If your question isn't answered, text/email/call. JulieSimmsPhotography@gmail.com  613-572-1174

Lost Access Code

Your coach/team representative should have a copy of your code or contact JSP and we can retrieve it. Email us! JulieSimmsPhotography@gmail.com

Online Proofs

Online proofs should be available 1-3 days after your shoot. If you pre-register, you can request to be notified when the images go live.

Ordering

Orders placed after the deadline (coupon deadline) will incur shipping charges. Those orders will be processed as they arrive. 

Enter your access code at the following link: Access Login JSP . You can browse your images and choose packages or individual photos. Add your selections to your cart, enter any required information and pay securely with PayPal or Stripe.

Downloads

Downloads are full resolution. They will be perfect for printing! If your download does not seem large enough for full resolution, please contact us. JulieSimmsPhotography@gmail.com

If your download link isn't sent to you automatically after your payment is processed, please contact us. 

Team Photos are not included in the "Optional Download". Only individual photos purchased within the collection are included. Team photo downloads may be purchased separately. 

Retakes

Team picture days: A photo retake session may be booked for a fee of $25.00. 

Delivery 

Photo products will be created after the coupon deadline. All orders received by the coupon deadline will be delivered to the team representative. 

Orders placed after the coupon deadline will be available for pick up individually. If shipping is paid, you may opt for home mail delivery. Please expect 3-4 weeks for delivery. 

Team picture days: Delivery is normally 3-4 weeks after picture day. Please allow an extra week during peak times. 

Portrait Sessions: Online galleries are normally available 1-2 weeks after session. 

Shipping and Handling Fees

Shipping and handling fees will be applied to orders placed after the coupon deadline, whether or not your order is being shipped directly to your address. 

 

 

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